FAQ – Frequently asked questions

How can I order?

You can place an order via

E-Mail: orders(at)reliatech.de

Internet: www.reliatech.de

Fax: +49 (0)5331-8586 989

or in our shop.

Which information do you need?

To process your order as fast as possible we need the following specifications:

  • Name of institution
  • Delivery address
  • Invoice address
  • VAT/Tax number (for orders from EU)
  • Phone number of a contact person for the carrier
  • Product code (Catalog number)
  • Quantity and package size of each product
How long is the delivery time?

Most of our products will be delivered within 2 to 3 days. With your order confirmation you will receive the delivery date.

How much are the delivery costs?

You can find an overview of our shipping costs on the delivery charges page.

How can I pay?

You can pay via wire bank transfer. 

How can I get the product information?

All data sheets are available for download as PDF on our website www.reliatech.de. These sheets include instructions for reconstitution, specific activity, stability, storage and use.